IT SupportToday’s digital environments are complex and rapidly changing. BDSDigital is your expert, full-range support service that keeps your business online and open for business.
If you are struggling and would like to allow us to remotely access your computer to try to help, you can do so by downloading and installing Splashtop SOS.
This is a small program that gives our engineer the ability to directly check your computer without needing to do so in person. They will take control of your computer but you can watch them work to ensure you are following their actions. You can terminate the access at any point.
To get started, please click a button below to download the program.
Once downloaded, open the file to install the program. The file will probably save to your Downloads folder. Once installed, give the 9-digit number to our engineer to grant access.
When you want to end the support session, be sure to quit the program. This ensures your computer cannot be remotely accessed any more until you download and run the program again.
